My Account - FAQs
- How can I reset my password?
- How can I change the email address on my account?
- How can I update my details?
- I have multiple accounts - can they be merged?
- How can I unsubscribe from marketing emails?
- When can I expect to receive a reply from my query?
How to Collect Points with Rewards4Racing
- Can I collect points when buying Raceday tickets?
- Can I collect points when buying racecourse memberships?
- Can I collect points with other racing partners?
- Is there a limit to how many points I can collect when buying racecourse tickets and memberships?
- Is there a limit to how many points I can collect with non-racecourse partners?
- Will my Rewards4Racing points expire?
Collecting with our Betting Partners
- How can I collect points with betting partners that I already have an account with?
- How can I collect points with betting partners that I don't have a betting account with?
- What will stop me collecting 2,000 sign-up points?
- How many points can I collect with betting partners?
- When will betting points be added?
- I am missing betting points, what can I do?
Collecting Points with Retail Partners
- How do I collect points with retail partners?
- Is shopping through Rewards4Racing more expensive than shopping directly with the retailer?
- How can I make sure I receive my points?
- What is a cookie and how do cookies work?
- How do I clear my cookies?
- What will stop me collecting points with a retail partner?
Spending Points
- How can I use my points to buy racecourse tickets and memberships online?
- How can I use my points balance to buy racecourse tickets and memberships over the phone?
- Do I need enough points to cover the full purchase price?
- I'm trying to use my points to buy tickets online but I can't see my points balance when I am logged into the racecourse website - why is this?
- How to Enter Competitions for Free